Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. We hope to see you shopping with us very soon. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Ordered standard delivery, was dispatched the next day & arrived the day after. Hey MattThanks for taking the time to leave us a review. They also offer a WhatsApp device but it doesnt work. Email and text communication was prompt and efficient. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers Find out how we combat fake reviews. Get Code. Once Footasylum has received and inspected your order, a refund will be issued. !spoke to Edge lane store about colours in crocs. Highly recommend and will definitely buy from Zavetti again. Ends: Tue 28 Feb 2023. Within 5 Days. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. It's your job. It needs to be unworn or unused and still have the original tags. Find out how we combat fake reviews. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Look through our Footasylum discount codes, choose your offer and click the 'Get Code' button. And would recommend to all my friends amd family. Anyone can write a Trustpilot review. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. I have worked in retail for over 15 years. This is the last thing I buy from footasylum from here on. Totally amazing service cannot fault. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. It goes against our guidelines to offer incentives for reviews. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? To contact the Footasylum customer service team, start a live chat on the website. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. 10/10 will not be using footasylum again. We also ensure all reviews are published without moderation. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Footasylum Reviews | Read Customer Service Reviews of www.footasylum If you don't like it, leave. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Tommy Jeans. Ordered some trainers at 10.30pm amd paid for next day delivery. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Up to 50% . Footasylum - SafetyCulture (formerly iAuditor) Stay ahead of the game with the latest trainers and clothing from Footasylum. Wow! This time, however, when I ordered, their courier choice was Yodel. Footasylum has collected 369 reviews with an average score of 1.86. . I would definitely recommend and will be a returning customer. Subscribe in print, digital, or a great-value bundle. Shocking company - bought two items trainers and sliders order value 100.28 never received. Was told that neither was possible because I didnt return them in the original shoe box! My son lost out on his Christmas presents as a result. Purchased 2 pairs of Salomon trainers in different sizes. Over 90 off RRP. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. In just a few steps, we'll have it sorted. Strengthen your review by uploading photos & videos. Useless. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. This arrived within only two working days and all items were delivered intact and all there. Shoved the card machine into our face. Why have i been rejected for my return as the item was faulty? They have sent them back to me and are refusing a refund. We are so glad to hear you are happy with the service. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. Do you agree with Footasylum's 4-star rating? Ordered it on Monday and it was delivered on Tuesday. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Footasylum - YouTube Footasylum Refund Reviews | Read genuine reviews on Footasylum refund You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. We also ensure all reviews are published without moderation. Date of experience: 18 December 2022 We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Bought a pair of Boss trainers at the end of November 2022. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Find out how we combat fake reviews. Ordered and paid on 10th December my daughter's Xmas present. They sent me trainers in a damaged box. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. You will be contacted by email to verify your review. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Unable to get in touch with anyone from customer service to resolve issue. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! They were dispatched quickly and delivered within a few days to Northern Ireland. How is Footasylum returns process? - reviews.io Keep up the good work Terry!Thanks so much.Tanya. I have sent them back the undamaged trainers in a damaged box as I received them. Shocking company - bought two items trainers and sliders order value 100.28 never received. That is great news about the fast delivery.We hope to see you again very soon. 2023 Trustpilot A/S. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! They all fit perfectly. Simply follow our returns portal link below. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Footasylum exchanges are only available in the UK. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Can I return my online order to one of your stores. Would not recommend. Round and round in circles. Order placed Sunday afternoon and delivered Monday afternoon. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Been trying via live chat, what's app and calling HQ. Email and text communication was prompt and efficient. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). A simple full refund is all I wanted from the first time I was messed around!! Very disappointing.Would never order from them again! Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Verification can help ensure real people write reviews about real companies. Take care!Thanks,Rebekah. Verification can help ensure real people write reviews about real companies. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Before returning items you must notify Footasylum by telephone, letter, or email. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! I brought some trainers and returned them just before the 28 day period which was allowed for returns. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Will not use again. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. I have worked in retail for over 15 years. Which are the instant chat and the WhatsApp!! Thank you so much. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. * One or more of these files was not uploaded due to an invalid file type. - Kristy Smitten, posted 11 months ago Read Customer Service Reviews of footasylum.uk - Trustpilot When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. Up to 60% off at Footasylum on selected women's t-shirts. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. The lady at the till was no better. Tried to send Crocs back as they didnt fit my daughter. Quality, style and value superb. Get your sneaker fix anytime, anywhere with the Footasylum app. | Read 8,321-8,340 Reviews out of 55,152 Anyone can write a Trustpilot review. You have 28 days to return your items and you'll need your original receipt or delivery note. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. There was a problem. Easy! Gain access to Footasylum UNLCKD through your main Footasylum account. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. 60%. - Anonymous, posted 4 months ago Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Frasers Group reportedly offers to buy Footasylum Email never arrived so ended up going to a store on crutches to get a refund. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. The lines are open from08:30 - 19:00. Easy! Wow! Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Manners cost nothing. We hope to see you again very soon. This arrived within only two working days and all items were delivered intact and all there. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Full price items only. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. I can't even point the blame at one member of staff because they were all terrible. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). | Read 2,661-2,680 Reviews out of 55,033 One very disappointed son this Xmas! Will definitely be ordering from them again. Accurate And Undamaged Orders. I ordered an item with Christmas delivery on 20th December and received an email confirmation. 3 ratings with the average rating of 4 out of 5 stars. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Ordered Nike trainers. That is great news about the fast delivery.We hope to see you again very soon. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. How does Footasylum deliver? - Reviews Still over 300 down! I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. I will always order with footasylum I am very happy with the service and products. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Discount. Here are 8 tips for writing great reviews. Will definitely be ordering from them again. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. For people who want unlimited delivery, you can pay 9.99 for a full year of free unlimited priority delivery with no minimum spend. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Round and round in circles. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Read Customer Service Reviews of www.footasylum.com - Trustpilot Companies can ask for reviews via automatic invitations. I would definitely recommend and will be a returning customer. To break them up politely to ask for helpit was like I had sowrn at them. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Verification can help ensure real people write reviews about real companies. In November 2022 I placed an order with FootAsylum and it never came. How are you today? Code Expires. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Replies to negative reviews in < 24 hours. Difficult, posted 2 weeks ago Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Tried to send Crocs back as they didnt fit my daughter. To break them up politely to ask for helpit was like I had sowrn at them. We are so glad to hear you are happy with the service. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Hey Getta,Thanks for leaving us a great review. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Anyone can write a Trustpilot review. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. She got the problem sorted in minutes. 2023 Trustpilot, Inc. All rights reserved. Just noticed that the box they have sent them in isn't for the correct trainers. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. We also ensure all reviews are published without moderation. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. Over 90 off RRP. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. We spoke to Footasylum's senior leaders . We had to ask him 3 times just to make sure, because he would just mumble something and walk off. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! 1. 363 questions people are asking about footasylum Will not use again. Never again. 3. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. It's great to hear you are happy with the coat and that the delivery was so quick. Received 2 small refunds for I don't know what! They have scribbled size 7 on it. Unable to get in touch with anyone from customer service to resolve issue. I can't even point the blame at one member of staff because they were all terrible. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. Perfect from start to finish. Restrictions apply. 2023 Trustpilot A/S. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. High performance sneakers, trending streetwear and exclusive product weve got you. OL10 2TA. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. This arrived within only two working days and all items were delivered intact and all there. That is great news that they arrived a day early!We hope to see you again very soon. - Lisa Lynch, posted 1 year ago I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Here are 8 tips for writing great reviews. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Treated myself to some new trainers and jogging bottoms in the sale! 2023 Trustpilot A/S. Change of mind returns accepted. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly.