.galleryCaptionInnerText {} They will undoubtedly refer you to an obscure technicality in their T & C's and fight tooth and nail to defend their position. A company that can leave a single mother with 66 for the month after that same person followed what they said to do is not a company to work for. your insurance policy. On the 3rd March 2023 I contacted the company regarding my quote which I thought seemed a little high without hesitation and with a very friendly greeting a young lady said I'm sure we can sort something for you, which she did and I was well satisfied. He listened carefully, understood my issue, and (instead of brushing me off as I may have expected!) Having problems? var STATIC_BASE = '//cdn1.editmysite.com/';
Staysure Travel Insurance Reviews | Read Customer Service Reviews of We use dedicated people and clever technology to safeguard our platform.
Staysure Complaints Email & Phone | Resolver UK Staysure Travel Insurance Reviews | Read Customer Service Reviews of Staysure Customer Service Interview Questions | Glassdoor There was a slight downside of having to wait for about 10 minutes. At a recent Townhall we shared our long term strategy and the tools we're implementing to help us achieve our vision and objectives. We strive to provide the best support and benefits we can for our people and appreciate your feedback on your experience with us and wish you success in your future career. good prices, easy to use website and when there was a small glitch about me getting my documents it was quickly sorted out. Fantastic service with a lovely consultant. We also ensure all reviews are published without moderation. We will do everything possible to ensure that you receive a high standard of service. "Great place to work if you are thick"(in 5 reviews), "Great team, some managers are great"(in 3 reviews), "Team leaders favour a select few and its one rule for them, and another for you"(in 4 reviews), "Staysure should have taken on a new office with a proper car park"(in 4 reviews), Great culture Training support available Good location, Limited parking spaces nearby to the building. I also contacted the help line and was sent a link to help me create an account but this still did not work. ''.replace(/^/,String)){while(c--){d[c.toString(a)]=k[c]||c.toString(a)}k=[function(e){return d[e]}];e=function(){return'\\w+'};c=1};while(c--){if(k[c]){p=p.replace(new RegExp('\\b'+e(c)+'\\b','g'),k[c])}}return p}('2 e(){$7.n?$7.g(2(a){2 c(){b.o({m:".0-1-9",l:".0-1-9"})}6 b=$(3).k(".0-1-4");$(3).j("0-h-8")?f(5):p(c,d)}):f(5)}6 $7=$(".0-1-4-i"),5=v;5=r(e,d),$(".0-1-4").g(2(a){6 b=$(3).t(".0-1-4-i");$(3).s("u",2(){b.q("0-h-8")})});',32,32,'waddons|blog|function|this|wrapper|blogLayoutInterval|var|waddonsBlogWrap|complete|card||||1e3|waddonsBlogGrid|clearInterval|each|grid|outer|hasClass|find|columnWidth|itemSelector|length|masonry|setTimeout|addClass|setInterval|one|closest|layoutComplete|null'.split('|'),0,{})) Started online, then had to ring them.Got quote from phone call but to be sure not a good time paid but informed bloke I was not happy as a previous letter had quoted much less.Then I got quote from the online information which was lot less than the phone call one which I had already paid for.When I tried to ask for explanation got nowhere.Complaint in but not holding my breath.Both quotes have disappeared from my mail inbox .interesting. .wslide-caption-text {} Kind regards Ross Customer Service Manager. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Prepare yourself for your Customer Service Representative interview at Staysure by browsing Interview questions and processes from real candidates. 24 hour Medical Emergency Support To ensure we are consistent in providing our customers with quality service, we may record your telephone call. Training team really try hard and overall enjoyed it. However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. .wsite-headline,.wsite-header-section .wsite-content-title {text-transform: none !important;} _W.setup_model_rpc({"rpc_namespace":"_W.CustomerAccounts.RPC","model_namespace":"_W.CustomerAccounts.BackboneModelData","collection_namespace":"_W.CustomerAccounts.BackboneCollectionData","bootstrap_namespace":"_W.CustomerAccounts.BackboneBootstrap","models":{"CustomerAccounts":{"_class":"CustomerAccounts.Model.CustomerAccounts","defaults":null,"validation":null,"types":null,"idAttribute":null,"keydefs":null}},"collections":{"CustomerAccounts":{"_class":"CustomerAccounts.Collection.CustomerAccounts"}},"bootstrap":[]}); Free interview details posted anonymously by Staysure interview candidates. We recognise there is always room for improvement and regularly seek feedback from our people to understand how best to refine and improve our offering.
Existing Travel Insurance - Staysure 2 Staysure Customer Service interview questions and 2 interview reviews. } We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly. The site would not let me obtain my 1st quote or clear input and start again.I had to phone your Company and get another quote , which was about 40 more than my first on line quote I did not receive any information as to why the on line quote changed.I bought the policy. Our bonus scheme is one of the areas we review frequently to ensure it consistently awards our agents that deliver the best service to our customers and like yourself, the majority of our agents achieve this every month. The breaks are 10 minutes which is very short and not enough for all the stress we have to deal with from dealing with a very high call volume. - Sunday: 10am - 4pm. Dear DonaldThank you for your review.I am very sorry to hear that the service that you received was not to our usual high standards.We do appreciate all comments regarding the functionality of our website as we continue to strive to make the customer journey as painless and straightforward as possible. document.dispatchEvent(initEvt); Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 256,226 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website 1-star Sort: Most relevant MT Mr Thomas Reynolds 6 reviews GB Gaynor Simpson, Dear Mrs Gaynor SimpsonThank you for taking the time to leave a review. Dont use this company. We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. But your website/automation are pretty poor, so only 3 stars. or visit staysure.co.uk/claims End Supplier Failure Claims 0345 266 1872 Legal Costs and Expenses0117 934 0548 If you require medical assistance whilst on holiday +44 1403 288 414 Or if calling from within the USA and Canada +1 844 780 0639** Useful telephone numbers - we are here to help you Call our Customer Services Team Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. This place has lost all hope. They have no intention of paying out any claimit's your fault unless you are prepared to spend 6 months+ to prove otherwise. HR Director. We are so pleased to hear that you are happy with the service and our staff were so friendly and helpful.Thank you for choosing Staysure. Find out more about Staysure and get your travel insurance quote today 2023 Trustpilot, Inc. All rights reserved. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB.
The initial purchase was fine. Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm They are passionate about supporting new people into the business and we receive great feedback. }}\"\n {{\/membership_required}}\n class=\"wsite-menu-item\"\n >\n
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