Contact Comcast To contact Brian Roberts, CEO of Comcast, you can email the Press ESC to cancel. EDGAR performs automated collection, validation, indexing, acceptance, and forwarding of submissions by companies and others who are required by law to file forms with the SEC. Call the Main Line for Comcast's Executive Offices at (866) 429-0152. Before you aim right for the top, give those lower tiers a chance first. Comcast / Xfinity Phone, Email, Address, Customer Service Contacts We may earn a commission from links on this page. Comcast Corporate Office David N. Watson serves as President and Chief Executive Officer, Comcast Cable. There's usually no wait time, and the agents are specially trained to be helpful and expedite your issue. Analyst: How Much Does Comcast Lose If You Cut The Cord? See Also: Comcast bulk contract customer service Preview / Show details. We've offered tips on how to get great customer service before, and even some helpful shortcuts to remember when dealing with a bureaucratic service department. However, many dissatisfied customers dont speak up which is why our biggest competitor is the status quo where users just accept poor service. How do I talk to a Comcast boss? Descubr lo que tu empresa podra llegar a alcanzar. how do i contact comcast executives. You can follow the CallRed team at @CallRedApp on Twitter. In the past six months, I've struggled with a billing and phone buying issue with Verizon Wireless, and regular service outages with Comcast, two companies notorious for less-than-stellar customer service. These Britrail England Flexi Passes are taking forever to refund. If that sounds familiar, you're not alone. Thanks for visiting Consumerist.com. Can I get a refund for my Marriott Vacation Club Points? Contact Information - Comcast So you have a problem with Comcast maybe they are overbilling you, a salesperson misled you, or they wont provide a rebate they promised. Weve learned that Comcast has a special customer service department just for wealthy and famous customers. Vrbo offered a refund after my husband lost his job. Each time I've been reached out to exec-level support, I've always gotten two or three people respond and offer their assistance. Will this be the busiest spring break ever? Instead, be savvy about how you escalate your support issues. Pay Rank By Title In Telecom industry. Brian is the recipient of the Humanitarian Award from the Simon Wiesenthal Center and the Pennsylvania Societys Gold Medal for Distinguished Achievement Award. For press inquiries only, please call the 24/7 PR hotline at 212-413-6142 or e-mail MSNBCTVinfo@nbcuni.com. What are Virginia Woolf views on modern fiction? Comcast Corporate Office. Comcast Bulk Service Customer Service | Contact Information Finder Get Support Find an Xfinity Location Check the status and hours of locations near you. We've all been there: You call customer service, get bounced around, transferred, and dropped. Check out our directory. He and his wife, Aileen, live in Philadelphia. Less Than $6 A Month, Comcast CEO On Expanding Data Caps: The More You Use, The More You Pay, Here Is Comcasts 10-Point Action Plan For Winning Over Customers, May 8: Last Day To Sound Off About The Real IDAct, easy it is for criminals to social engineer your personal info. Philadelphia, PA 19102 Chat with Xfinity Get 24/7 help with any questions you have. When its time to escalate, keep this adage in mind: "Everybody works for somebody." Brian is a member of the Business Roundtable and served on President Obamas Council on Jobs and Competitiveness. how do i contact comcast executives - weatheranalytica.com On the Ticket Details page, select Request Update or Escalation. Those people generally have more time to talk to you and more leverage to give you what you want, but they also have the most difficult customers, the worst calls, and want to resolve their issues quickly and painlessly. home; about us. Leadership - Comcast Comcast services 40 states, while Medicom is available in 22 states and Cox Communications in just 18. If you continue to use this site we will assume that you are happy with it. Why Comcast routinely lies to their customers about install times and dates Brian has worked at Comcast since graduating from The Wharton School of the University of Pennsylvania. Now it wont refund my $3,606. Total Compensation. Best of the Best. (Comcasts contract is written to avoid class action lawsuits in regular court). Take it from meyou need to play ball too, or you'll miss a great opportunity. You might start trying to contact Comcast on their Main Customer Service line at 1-800-XFINITY or (800) 934-6489 or through their online customer service at https://www.xfinity.com/xfinityassistant/. how do i contact comcast executives how do i contact comcast executives Posted at 07:21h in how to handle roof runoff without gutters by valvoline oil change interval Finally, you might try using executive email addresses, or the Executive Email Carpet Bomb, as our friends at The Consumerist put it. Of course, don't abuse the openingIf you continue to have issues, they should be part of the running narrative you have. It's not enough at that level to just complainwhen you get a hold of the people who can really help you, you need to bring your A game to make sure you walk away happy, and they can put your issue to bed. tony bloom starlizard. You should consult your own tax advisor regarding the applicability of any state, local and foreign tax laws. Chairman of the Board, President and Chief Executive Officer. Search Comcast is described as a family business. An All-American in squash, Brian competed six times in the Maccabiah Games in Israel. How do I contact Comcast executives? - Worldsrichpeople.com Sears couldnt deliver my appliances. He paid Vantage $18,536. who we are; staff; career; services. He also served as Chairman of the National Cable & Telecommunications Association (NCTA) for two consecutive terms and is Director Emeritus of CableLabs, the research and development consortium for the cable industry, where he served three terms as Chairman. Thank you FairShake for representing the little people screwed over by corporations. Comcast Fights Back Against Washington States Potential $3.6B Deceptive Service Plan Lawsuit, Comcast Still Not Quite Sure If Its $70 Gigabit Offer In Chicago Actually Exists, Comcast Must Pay $33M To Settle Charges It Listed 75,000 Unlisted Phone Numbers, Why Your Cable Company Doesnt Always Know If Your New Address Gets Service, Analyst: How Much Does Comcast Lose If You Cut The Cord? COMCAST CORP Executive Salaries & Other Compensation - Salary.com Trying to get Comcast refunds can be hard. The services are primarily geared toward sports and entertainment. At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). Wiki User . What did the Nazis begin using gas chambers instead of mobile killing units and shooting squads after a while. We all want a quick, happy resolution to our problems, and we all know that calling an 800 number usually isn't a good way to get it. Mark Woodbury: Expanding the Universal Brand with New Destinations and Experiences, Prasanna Gopalakrishnan: Creating an Open, Inclusive, and Thriving Environment, Kunle Ekundare: Bringing the New Next Generation Xfinity xFi Gateway to Life, Linda Yaccarino: Building a One Video Future For Advertisers & Partners, Broderick Johnson: Championing Digital Equity - A Story of Partnership, Executive Vice President, Comcast Global Audit & General Auditor, Executive Vice President, Legal Regulatory Affairs & Senior Deputy General Counsel, Executive Vice President & Senior Deputy General Counsel, Comcast Corporation and Executive Vice President & General Counsel, Comcast Cable, Executive Vice President, Global Corporate Development & Strategy, Executive Vice President, Comcast Corporation and General Counsel of NBCUniversal, Executive Vice President, Public Policy & Executive Vice President, Digital Equity, Executive Vice President, Corporate Strategy, Comcast Corporation and Chief Financial Officer, NBCUniversal, Executive Vice President, Chief Accounting Officer & Controller, Executive Vice President, Federal Government Affairs, Executive Vice President, Investor Relations, Chairman and Chief Executive Officer, Comcast Spectacor, President & Chief Executive Officer, Comcast Cable, Executive Vice President and Chief Diversity Officer, Comcast Corporation & President, Comcast NBCUniversal Foundation, Senior Vice President, Corporate & Financial Communications, Senior Vice President, Brand & Digital Communications, Comcast Corporation, Senior Vice President, Government Communications, Senior Vice President, Corporate Financial Planning and Analysis, Senior Vice President, Chief Compliance Officer, and Senior Deputy General Counsel, Senior Strategic Advisor, Federal Government & Corporate Affairs, Senior Vice President, Diversity, Equity, and Inclusion, Senior Vice President, External & Government Affairs, Senior Vice President & Senior Deputy General Counsel, Senior Vice President, Chief Mergers & Acquisitions Counsel and Senior Deputy General Counsel, Senior Vice President, Internal Communications, Senior Vice President, Senior Deputy General Counsel & Assistant Secretary, President, Connectivity Services and Consumer Experience, Chief Financial Officer & Executive Vice President, Comcast Cable, Senior Vice President, Military and Veteran Affairs, President, Technology, Product, Experience, Comcast Cable, Senior Vice President and Chief Diversity Officer, Comcast Cable, President, Content Acquisition, Comcast Cable, Executive Vice President, Human Resources, Chairman, Content Distribution, NBCUniversal, Chairman, Universal Filmed Entertainment Group, Chairman, NBCUniversal Television and Streaming, Executive Vice President, Chief Diversity Officer, NBCUniversal, Chairman and Chief Executive Officer, Universal Parks & Resorts, Chairman, Global Advertising and Partnerships, Group Director, Strategy and Partnerships, Group Chief Marketing, Corporate Affairs and People Officer, Executive Vice President & Chief Executive Officer, UK & Europe, EVP and Chief Executive Officer New Markets and Businesses, Chairman & Chief Executive Officer, Comcast Corporation. Comcast / Xfinity phone numbers +1 800 934 6489 39 32 10% Support +1 877 231 8749 11 17 Hospitality - Questions & Ordering More phone numbers What is Comcast / Xfinity's email addresses? What should I do? I was having problems with the company for months. How do I contact Comcast executives? david_cohen@comcast.com, ralph_roberts@comcast.com, marlene_dooner@comcast.com , marlene_s_dooner@comcast.com, leslie_a_arena@comcast.com, leslie_arena@comcast.com , daniel_j_goodwin@comcast.com, daniel_goodwin@comcast.com, payne_d_brown@comcast.com , payne_brown@comcast.com, kerry_knott@comcast.com, joseph_w_waz@comcast.com, joseph_waz@comcast.com, victoria_clarke@comcast.com, jim_coltharp@comcast.com, sena_fitzmaurice@comcast.com, susan_gonzales@comcast.com, brian_kelly@comcast.com, melissa_maxfield@comcast.com, cindy_parsons@cable.comcast.com, eilene_vaughn-pickrell@cable.comcast.com, theressa_davis@cable.comcast.com , kelle_maslyn@cable.comcast.com, ray_child@cable.comcast.com, steve_kipp@cable.comcast.com , lurlean_davis2@cable.comcast.com, tom_yates@cable.comcast.com, helen_bell@cable.comcast.com, bob_curtis@cable.comcast.com, jim_beletti@cable.comcast.com, greg_aschenbach@cable.comcast.com, lori_kohler2@cable.comcast.com, ralph_roberts@cable.comcast.com, joseph_collins@cable.comcast.com, decker_anstrom@cable.comcast.com, sheldon_bonovitz@cable.comcast.com, michael_sovern@cable.comcast.com, kenneth_bacon@cable.comcast.com, jeffrey_honickman@cable.comcast.com, brian_roberts@cable.comcast.com, jeff_shell@cable.comcast.com, sherman_henderson@cable.comcast.com, george_roberts@cable.comcast.com, derrick_clark@cable.comcast.com, esl_corp@cable.comcast.com, stephen_burke@cable.comcast.com, david_watson@cable.comcast.com, john_schanz@cable.comcast.com, william_connors@cable.comcast.com, michael_doyle@cable.comcast.com, john_ridall@cable.comcast.com, bradley_dusto@cable.comcast.com, bill_connors@cable.comcast.com, douglas_gaston@cable.comcast.com, kevin_casey@cable.comcast.com, brian_roberts@comcast.com, john_morabito@comcast.com, kim_scardino@comcast.com, joe_waz@comcast.com , audit_committee_chairman@comcast.com, smbonovitz@duanemorris.com, ralph_j_roberts@comcast.com, julian_a_brodsky@comcast.com, julian_brodsky@comcast.com, roger_paul@cable.comcast.com, marc_broadnax1@cable.comcast.com, wayne_hall@cable.comcast.com, charlie_kennamer@cable.comcast.com, andrea_agnew@comcast.com, brooke_manbeck@comcast.com, jerome_espy@cable.comcast.com, marybeth_schubert@cable.comcast.com, mark_apple@cable.comcast.com, darcy_rudnay@comcast.com, darcy_rudnay@cable.comcast.com, jennifer_khoury@comcast.com, jennifer_khoury@cable.comcast.com, jenni_moyer@comcast.com, jenni_moyer@cable.omcast.com, charlie_douglas@comcast.com, charlie_douglas@cable.comcast.com, john_demming@comcast.com, john_demming@cable.comcast.com, sena_fitzmaurice@cable.comcast.com, colleen_rooney@comcast.com, colleen_rooney@cable.comcast.com, corporate_communications@comcast.com, shawn_feddeman@cable.comcast.com, eastern_press@cable.comcast.com, rich_ruggiero@cable.comcast.com, reg_griffin@cable.comcast.com, erica_smith1@cable.comcast.com, elizabeth_mars@cable.comcast.com, andrew_c_johnson@cable.comcast.com, david_johnson@cable.comcast.com, dave_johnson@cable.comcast.com, sherman_peterson@cable.comcast.com, steve_burke@cable.comcast.com, peter_golfinopoulos@cable.comcast.com, jim_bellamy@cable.comcast.com.com, john_colucci@cable.comcast.com, bobillinois_cole@cable.comcast.com. But whats this $452 bill? Call the Main Line for Comcasts Executive Offices at (866) 429-0152. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Shop sales in every category.Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. how do i contact comcast executives. Call the Main Line for Comcast's Executive Offices at (866) 429-0152. They exist to make money for the stockholders. Can a vacation rental host cancel my stay and keep my money? Remember, once your issue is resolved and you've gone away, executive support reps have a greater obligation to report on how an issue got out of hand in the first place. When customer service cant solve your problem, whats the next way to try to contact Comcast? You probably wont get through to a senior executive directly, but their assistant will often transfer you to an escalated customer service process that is more likely to get results. $33,976,749 View details. He was recognized byBarronsas one of the Worlds Best CEOs, named a Businessperson of the Year byFortunemagazine and named one of Americas top CEOs byInstitutional Investormagazine for the 17th time. Xfinity Customer Service - Contact Us Contact Us Get in touch with a Comcast specialist. How to Write to the Headquarters of Comcast Cable | Sapling At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). Make sure you know all of their names, take down their numbers, and. #5 View more. Wheres my airline ticket refund from GotoGate? Can I get my 173,116 Chase Ultimate Rewards points refunded? 1500 Market Street. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Here's what you need to know. If it's not, you'll be happy you still have someone who's familiar with your issue. If you have been unable to resolve your Comcast problem after exhausting your local city's Comcast escalation process, you can escalate it to the Comcast Executive Complaint Center, and they will address your issue within 24 hours.They can be reached at: 215-665-1700They are listed as:ComcastOne Comcast CenterPhiladelphia PA 19103(215) 665-1700An Shareholders and other interested parties may address correspondence to the Board, Lead Independent Director, any other particular director, any committee of the Board or any other group of directors, in care of Thomas J. Reid, Secretary, Comcast Corporation, at the following mailing or e-mail addresses: The Secretary, or his designee, promptly reviews all such correspondence and, as appropriate, forwards any correspondence to the Board or other addressee based on the subject matter of the correspondence. Consumer Alert: No more automatic refunds for skipped ports? See answer (1) Copy. 1500 Market Street Schedule a Callback - Xfinity What is the corporate office for Xfinity? Call the Main Line for Comcast's Executive Offices at (215) 286-1700. Their goal is for you to go away happy enough that you won't leave or cancel your services. How easy it is for criminals to social engineer your personal info from Comcasts poorly trained customer service reps Navigate to the FCC website; then scroll down the page and click on Filing Complaints under Consumer Center on the left side of the page. He also received the Legend and Leadership Award from the Yale School of Managements Chief Executive Leadership Institute. When first visiting the official website, you'll find this general phone number that you can use to call Comcast: (855) 466-0144. As you can see, he figured out that the Comcast corporate email address format was firstname_lastname@cable.comcast.com,. Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an undilutable 33% voting power over the company. It can be tempted to just hang up and walk away having won the day, but don't play the short game. Going off the handle because you feel stuck won't get you to the right people, and it won't get you the results you really want. Or worse, your issue never gets resolved even after you talk to someone. Similarly, previously mentioned CallRed gets around service roadblocks entirely with a simple email form that you fill out, fire off, and wait for your call. Part of it is common courtesy, but you also want to build a paper trail of contacts before you ring someone higher-up. I went this route with my issue with Verizon Wireless after exhausting both their regular support and Twitter support channels, and got a call back within an hour after my email, from two different executive CS reps eager to resolve my issue. Total Compensation. So if you love or hate Comcast and want to make sure the man at the top knows it, here's his contact info: Brian Roberts, CEO. 2023 FairShake. The information here is provided for your convenience only. The SEC Filings on this page are provided by EDGAR (www.sec.gov), the Electronic Data Gathering, Analysis, and Retrieval System of the U.S. Securities and Exchange Commission (SEC). What is the answer punchline algebra 15.1 why dose a chicken coop have only two doors? how do i contact comcast executives. Michael J. Cavanagh. Remember, high-tier support generally wants to get in, fix your problem, and give you what you want. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. While Comcast still rates well below providers known for great customer service (Verizon, DISH, DIRECTV), Comcast certainly isnt the worst provider out there. Comcasts Chairman & Chief Executive Officer is Brian Roberts. We use cookies to ensure that we give you the best experience on our website. cable comcast phone numbers customer service executive customer service. After your issue is resolved, stay in touch with the reps you spoke to. The Federal Communications Commission (FCC) regulates cable and satellite services to protect consumers. What is the reflection of the story of princess urduja? This information is based off of a successful EECB an reader launched. The email address is comcastcares_support@comcast.com. Brian L. Roberts, Chairman & Chief Executive Officer - Comcast Who is the head of Comcast customer service? Other images by State Farm, EmsiProduction, Laura Blankenship, Tim Parkinson, and blu-news. the Website for Martin Smith Creations Limited . He graciously offered his expertise for this article, and we thank him. Send Tom Feedback - Xfinity Support - Comcast Corporation If you are writing a letter to register a complaint, remember to use professional and courteous language, be specific when describing the problem, and state how you hope Comcast can remedy the situation. If you go right to the top tiers without a case history, youll get immediately handed down to the regular customer service queue. Arbitration is a type of dispute resolution that lets you bring your dispute with Comcast to an independent arbitrator. Comcasts key executives include Brian Roberts and 33 others. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Hello, Dummy! air pollution monitoring & mapping; artificial intelligence in agriculture; coastal flooding & management Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Where is Rembrandt in The Night Watch painting? He is on the Advisory Board of Tsinghua University School of Economics and Management. how do i contact comcast executives - HAZ Rental Center As you can see, he figured out that the Comcast corporate email address format was firstname_lastname@cable.comcast.com, and then he plugged in the names for all the executives he could find. Complete the form and select SUBMIT NOTE. how do i contact comcast executives - supersmithycreations.com Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Select a reason for your complaint, such as broadband service or cable TV issues, and click next.
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