Their job is to help ensure customer satisfaction. Our people are our greatest assets at Alight Solutions because People Matter! Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We strive for Excellence Every Day by collaborating with our clients and colleagues. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Customer Care Representative Human Resources. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. You will be notified during the hiring process which checks are required by the position. Learn more at . Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Accurately documenting all conversations and actions taken on each interaction. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. at Alight Solutions. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. to demonstrate your interest in the role. A 401k plan that includes a corporate match. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Only applicants from locations above will be considered. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. They inform them about products and services, answer their questions and resolve their issues. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Visit the company website to obtain information on the company and review the job description prior to your interview. We recognize the importance of a work life balance. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. This program provides you with the foundation you need to lead to a path of success. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. We understand the powerful human connections that create success for organizations. Customer Service / Guest Services, Part-Time A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Our story starts with a simple universal truth: Every business is a people business. You will 2023 Snagajob.com, Inc. All rights reserved. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Every colleague shapes how Alight can become better, stronger and brighter together. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. You can also receive alerts via instant message. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Help us reimagine how people and organizations thrive! Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. * Initiate new leave cases in our system At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. Bilingual (English/Spanish) Customer Care Rep - Virtual. Cons Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Customer Care Representative Human Resources. Meet Alight Customer Care Watch on Why Alight? as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin.