If your Fitbits band is starting to break, youll need to take advantage of the companys warranty policy. Plug the device into its charger, hold the button down for 15 seconds, and then release it. Low monthly payments. Additionally, browse our Google Pixel Watch problems and solutions guide for Fitbit issues specifically relating to this device. Try restarting your Fitbit device. Dont know what to do next. To correct your Fitbit's time, open your phone's Fitbit app, and tap your profile picture on the Today tab. If your tracker doesn't detect a heart-rate signal, first make sure heart-rate tracking is turned on in the Settings app on your tracker. If the device does turn on with the new battery, then you may need to replace the old battery to get it working again. Fix369 It's. Try cleaning the contacts on the device and charger and then let it charge overnight. CALL US TODAY +6568448444; . If you can, try restarting your device. I had this for more than 3 years and it worked perfectly. The Fitbit Inspire 2 is a fine fitness tracker. If it restarts, your problem should be fixed. Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. They should be able to help you identify if the issue is being caused by a hardware or software issue, and offer the relevant advice to help you get it running again. Then, follow the on-screen instruction to press the screen for 3 seconds. The screen will flash momentarily, and the device will then restart itself, restoring all of its settings to their default values. If the heart-rate sensor on your tracker has difficulty detecting a signal, dashed lines appear. OwnZone 3 Pack Stretchy Bands Compatible with Fitbit Inspire 2 - Amazon Colorful Durable Replacement Clip Case Case Skin Fit for Fitbit inspire 2 I am very angry about this. Insert the other end into the port on the back of your tracker. Please note all data collected since the last sync will be lost. Bought the Sense and took it back 3 times for replacement. Some Fitbit users have reported massive changes to their estimated oxygen variation values and graph while sleeping in recent months. We are very sorry to learn that your Fitbit Versa Lite is stuck on a black screen. Hard to navigate to, but figured it out that need to work on the mobile app, along with onboard settings. Since then, I've worked with technology in my career as a media educator and videomaker. for my wifes christmas box last year. Also, check that Sleep Mode is not turned on -this mode automatically dims the screen. I agree with everyone else. If your Fitbit display is not lighting up, it could be due to several potential causes. It might be one of the more widespread issues weve seen first cropping up in 2015. Then blank screen again. 14:38 Fitbit not tracking sleep or is not accurate? Let's fix it OwnZone Stretchy Nylon Loop Bands Compatible with Fitbit Inspire 2 / Fitbit Inspire HR / Fitbit Inspire / Fitbit Ace 2. Features: Elastic and stretched, making the length could be adjustable as you wish to fit your wrist perfectly without constriction. Sometimes a Fitbit can become unresponsive and wont always sense when you turn your wrist. The most common Fitbit problems and how to fix them Until they get this design flaw fixed their brand will continue to get critical reviews. Sense and Versa 3swipe right from the clock face. Even though the update is considered critical, you should think twice about updating to this firmware version, at least for now. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_26',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}If neither of these methods work, then you may need to contact Fitbit customer service for further assistance. With the Inspire 2, Fitbit isn't trying to reinvent the wheel. Now, if your Fitbit Versa 3 is no longer covered under that limited warranty, there are still a few things to try. There doesnt appear to be a simple fix or software update that will squash this ECG bug. Good luck! Once it is connected to the charger and receiving power, youll need to press and hold the side buttons until you see the Fitbit logo on the display. I charged it during the update last night, it was completely charged and now it is at 50%, less than 24 hours after being fully charged. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. Ace and Alta series To revive a dead Fitbit, the first step is to check the battery. Fitbit Inspire 2 not tracking sleep, how to resolve the issue Before you start, sync your Fitbit with the app to collect all your data since this reset process erases all data from the watch. Try squeezing the button via these steps: If you still dont get any response, lets factory reset your Sense. After countless resets, still not working. Try changing your clock face to a different one and see if that works. Remove all other Fitbit devices from your Fitbit account. I'm having the same problem. When you see a smile icon and the tracker vibrates, the tracker restarted. Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. Inspire 2 continuously tracks your heart rate while you're exercising and throughout the day. If you have a third-party service like Strava linked to your Fitbit account, try disabling this connection. 06-03-2020 Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running. If youve tried restarting, resetting, or changing the clock face via the Fitbit app, but you can still not get your Fitbit to display anything on its screen, consider reaching out to Fitbit Support. Consider purchasing a new band made of a different material if you find the stock Fitbit band irritates your skin. I feel robbed. LIGHT PINK WOVEN FABRIC REPLACEMENT FITBIT CHARGE 4 BAND You can now completely transform the style and feel of your Fitbit Charge 4 fitness tracker and match it up to perfection with your range of stylish sports and smart casual outfits. Its out of warranty, but surely two years is a lousy amount of time for an expensive watch to last? Air conditioner light blinking is a major problem in homes that sport this gadget. My first was charge 2 only lasted just over 1yr. Other times, the issue may be a simple case of battery drainage or a simple reset or update to the device is necessary. 07-22-2020 Has anyone faced this before and have a working solution? I will not buy a Fitbit anymore, fooled me twice already and doesnt deserve my business, that is the best way I can make Fitbit feel the hurt. Next, make sure you're wearing your tracker correctly, either by moving it higher or lower on your wrist or by tightening or loosening the band. I received my Inspire 2 Christmas 2020. (Top 10) Best Fitbit For 10 Year Old in 2023 (Updated) Either these dont make good contact with their companion device, or the pins sink into the charging cradle itself. Search the help forums. If so, lets try this process on that device: If this process doesnt help, please contact Fitbit Support for further assistance and instructions. In this case, it would be best to take it to a professional or contact the manufacturer directly. Also, please pay attention to the charging pins on the charging unitthey should be clean, even, and not pushed in. PharmaVOICE Apr 2020. Your email address will not be published. If you absolutely have to wear your Fitbit, regularly transfer it between your dominant and non-dominant wrists. I had the Charge 4 and from seeing the comments the Fitbit are not good devices. I have already received my return code and mailed my inspire in a week ago. We offer custom order clubs from all the major brands with great offers available. It is also important to make sure that you are charging the device according to the instructions make sure the charging cable is fully plugged in, that you are using the correct charging adapter, and that the device is sitting securely on the Charging Cable. Joyozy Adjustable Elastic Bands Compatible For Fitbit Charge 3/Fitbit Its out of warranty and they say theyll give me 35% discount on another product. This will cause your Fitbit Inspire 2 to buzz or vibrate when your phone is nearby, allowing you to quickly locate it and turn on the screen. Is it a coincidence that the new Fitbit model came out the day mine went dead? I was happy with what I had. i must have accidentally did this in my sleep. If your Fitbit isnt fully charged, place it on its charger and wait for it to reach its total capacity. When enabled, DND temporarily mutes notifications and disables vibrations from incoming items like email, text, or call alerts. I just called customer service about my Inspire 2/HR. Fitbit trackers sync with Android devices via Bluetooth, and, unfortunately, that technology can be unreliable. @Skyybluethank you for restarting your tracker. Fitbit Inspire 2 Review A no-frills fitness tracker with long battery life 3.5 Good By Angela Moscaritolo February 2, 2021 The Bottom Line The slim, affordable Fitbit Inspire 2 offers all. Try this video next:. Please advise me what needs to be done. Remove the pebble from the band and press it into the compartment on the charging cable. Remove the device from the charging cable and pause for 5 seconds. The smiley face appeared and I disconnected. On 1 January 2022 only the time display worked. Some Fitbit users have highlighted issues with their charging cradles pins. This is a great way to get an early morning reminder of your daily activity goals and helpful notifications. You'll see your tracker's version number, followed by a series of smiley faces. To restart your tracker without deleting any data, follow the restart instructions under How do Irestart Charge or Charge HR? Firstly, make sure your Fitbit is sufficiently charged. Does anyone have a fix for this yet? It will not sink with WW. Hope this helps. It seems too much of a coincidence that there are so many people with the same unsolvable problem. A Quick Look at the Fitbit Inspire 2 SPECS Display: Backlit OLED touchscreen display Compatibility: Android OS 10.0 and up, IOS 14 and up Features: 24/7 heart rate monitoring, heart rate zones, steps, distance, calorie tracking, sleep stages tracking, GPS-mapping Design: Premium silicone wristband, available in black, lunar white, and desert rose If the screen is black you cant see what the settings are. For homes located in areas with high temperatures. If youre in this boat, the answer may lie in your Fitbit apps Settings menu. 10-07-2021 Then, check again and see if it works. Firstly, check that youre pressing and fully releasing the button for several seconds, as this will cause the light to come on. Not going to buy any more have bought Apple Watch. Unplug your tracker from the charging cable. Remove any case or screen protector. Plug the charging cable into a USB port on your computer or any UL-certified USB wall charger. If this doesnt work, you can visit Fitbits website and look for troubleshooting guidelines. If theres a second-or-two delay from the time you tap your device, thats normal. If its still not working, try restarting your mobile device. Press and hold the buttons on your tracker for 10 seconds. I am very upset & will not be buying or receiving any more Fitbit watches. I am truly frustrated with FitBit and updates because things just don't work right then die. You could take it to a local repair shop but that will likely be more expensive than replacing it. Frank X. Powers - Co-Founder & Managing Partner - LinkedIn Another way to wake up the screen of your Fitbit Inspire 2 is to set up a Wake Up Goal in the App. From there, you can turn on/off call, text, and app notifications. The tracker restarts when you see that icon or logo, and the Fitbit vibrates. Make sure the button on your tracker is aligned with the button opening on the charging cable. Charger still in perfect working order. Please follow these instructions step-by-step. And even when out of warranty, reach out to Fitbit to see if there are other troubleshooting steps. All day activity tracking: Fitbit Ace 3 tracks all-day steps, and Active Minutes show how every move, skip and jump adds up to a healthier, more active lifemore 3 Fitbit Inspire 2 Health & Fitness Tracker with a Free 1-Year Fitbit Premium Trial, 24/7 Heart Rate, Black/Black, One Size (S & L Bands Included) It seems that it happens with one pin. This can be done by unplugging the device from its current USB port, re-plugging it into a different USB port, and performing the force restart again.